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IMPORTANT INFORMATION: Remote Access Service

Posted on 03/04/2020 14:55 

As more and more people are now working remotely, we are naturally receiving requests from Schools/Academies to access resources from home, primarily Star Accounts. Unfortunately, whilst we do not offer a remote access service, if you are using the Updata network, they can provide you with a quote for theirs. With some additional configuration from your IT support team you will then be able to access your Star Accounts database by RDP (Remote Desktop Protocol).

Further information about the service can be found on our support website here

For more information:

Please contact the Service Desk on 01603 475603 or ict@norfolk.gov.uk